> Markdown version of [https://nikhilajain.com/did-you-know/tech-writing/](https://nikhilajain.com/did-you-know/tech-writing/).

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# Tech Writing

[Tech Writing

February 2026

## Active Voice: How to Reduce Reading Time in Technical Documentation

Understand why active voice matters beyond style guides. Active voice reduces cognitive load, speeds up comprehension, and makes documentation more direct and trustworthy.

clarity

readability

tech-writing](/did-you-know/tech-writing/active-voice-cuts-reading-time/)

[Tech Writing

February 2026

## User Personas: How to Reduce Support Queries with Better Documentation

Support gets the same questions even when the answer is already in the docs. The cause: writing for everyone — no persona — so the doc doesn't serve any real user.

user-persona

audience

tech-writing](/did-you-know/tech-writing/user-persona-before-docs/)

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